Frequently Asked Questions:
Q. How long should I give myself to drop off my items?
A. It generally takes about 20-30 minutes to drop off your items, depending on how much sports gear you have. Your items will be inspected and then you place them in the designated areas around the sales floor.
Q. How long does it take to receive my check?
A. We will mail you your check within 15 days of the end of the sale.
Q. Will I know what items have sold?
A. Yes, you will be able to see your inventory and what has sold online the Tuesday following the sale. You will also have an idea what sold once you pick-up your unsold items on Monday. Any data in the system prior to that will not be fully accurate. Please be aware that your sales totals default to 65%. Once sellers reports have been uploaded, you'll be able to view your accurate percentage with the increase from completing your volunteer work.
Q. If I consign my items, do I have to stay during the sale?
A. No. Consignors drop off their items and put them out on the selling floor during the designated drop-off times and come back at the designated pick-up time to gather their unsold items (unless they donate them). You will also have the option if they don't sell to inventory them with Play On Sports Gear and continue to consign them.
Q. Do you have fitting rooms?
A. At this time, our facility is not equipped with a fitting room. Please be sure to come prepared with your families measurements and a measuring tape.
Q. What if my items become separated from their tags during the sale?
A. There will be a designated consignor's lost and found area for any items that may have lost their tags during the sale. It will be your responsibility to check this area at the end of the sale.
Q. Most consignment stores give 30-50%. Why do you give 65-70%?
A. We believe our consignors deserve a fair price for their items and we want each consignor to make the most money possible to benefit their family.
Q. Why is your event better than having my own garage sale?
A. We do most of the work for you! You just prepare your items and bring them to the sale. We take care of the advertising as well as staff the event (with our wonderful volunteers) Plus, there is no price haggling!
Q. Do you carry ONLY Sporting Goods?
A. Yes, we wanted to create a venue where families could bring in their seasonal sporting goods and shop for the upcoming season. Having a large location with all things sports will ensure we have a bigger selection available than you would find at a sporting goods consignment store.
Q. Why do you emphasize EXCELLENT QUALITY so much?
A. We know that our shoppers expect quality and everyones time is valuable, so we want to make sure that we have quality sports gear for you to purchase and you aren't wasting time sorting through low quality items.That's why we insist on accepting only high quality items and inspect each item closely at drop off time.
Q. Will I have to pay taxes?
A. Yes, there are city and state sales taxes applied to your purchase
Q. What is your return policy?
A. All sales are final. Please inspect your merchandise closely to be sure you are satisfied before making a purchase.
Q. Do you accept checks?
A. No unfortunately we do not accept checks at this time, however we do accept cash as well as credit cards with a minimum $20 purchase.
Q. Are there entry fees?
A. There are no entry fees.
Q. Can I bring a stroller to the sale?
A. We recommend that you don't bring a stroller to the sale as the floor area will be crowded.
Q. What if I don't want my items returned to me when the sale is over?
A. You will have the option when you tag your items to mark them to be donated. You will also have the option of keeping them on consignment with Play On Sports Gear for 60 more days, where will we continue to try and sell the items for you and you will be eligible for 50% of the sale price. If your items don't sell in the 60 days we will then donate them to a local charitable sports organization.